Return Policy

Returns will be accepted within 30 business days of purchase, items must be unused. Shipping or freight costs are non-refundable and a 20% restocking fee may apply. There is no refund or exchanges on custom orders (e.g. embroidered items, or screen printed items), closeouts, special sales, or samples.

Please repackage the merchandise and return via ground UPS or USPS insured to:

Cotton Love
Attn. (rep name), and invoice #
4795 NW 157 ST
Bay #10
Miami Gardens, FL 33014

Please send an email to info@cotton-love.com with your business name, address, phone number, items to be returned with an explanation, and the tracking number of the package so that we may expedite the process for you.